HealthWyse telephony solutions for paraprofessionals provide secure communications and verified service delivery. CallWyse facilitates proactive patient care through alerts when vitals and other key indicators signal a potential problem. This is especially critical for management of
chronic care patients.
Patented text-to-voice technology supports multiple languages. Unique log-in technology ties all visits to corresponding authorizations.
Supporting compliance with the care plan:
- Step-by-step confirmation to ensure that care plan tasks are completed
- Automatic escalation procedures if caregiver responses are out of expected norms
- Enables entry of core data such as vitals and food intake
Supporting critical communication to caregivers:
- Access to schedule up to one week in advance
- Availability of patient information—including address, telephone and directions-- reduces missed or tardy visits
- HIPAA-compliant email with return receipt and high-priority, required message options facilitate communication
Simplifying employee management:
- Save up to 10% on mileage costs with automated travel time estimates and non-GPS based routing
- Collection of visit and travel time, plus mileage, is automated to reduce manual review time
- Detail reports identify issues such as missed visits, excessive travel costs and double booking